Comprehensive Apology

1. Remorse: “I am sorry I hurt you.” 2. Acceptance of responsibility 3. Admission of wrongdoing 4. Acknowledgement of harm 5. Promise to behave better 6. Request for forgiveness 7. Offer of repair 8. Explanation

from WSJ article, I think.

addthis_url = ‘http%3A%2F%2Fkurtostergaard.com%2Fcomprehensive-apology%2F’; addthis_title = ‘Comprehensive+Apology’; addthis_pub = ”;